/* Dolce Maria · Central de ajuda */
:root{
  --bg:#FDFAF7; --paper:#FFFFFF; --panel:#FAF5F0; --ink:#3A2A2F; --muted:#7D6A70; --line:#F0E7E0; --line-2:#E4D7CE;
  --wine:#6B2737; --wine-2:#561E2C; --wine-ink:#FAF6F2; --rose:#C4707F; --rose-t:#F6E6E8; --gold:#B98A4E; --gold-t:#F5ECDF;
  --ok:#3F7A57; --ok-t:#E3F0E7; --warn:#9A5A12; --warn-t:#FBEBD3; --danger:#A8241C; --danger-t:#FBE3E0; --neutral-t:#EFE9E4; --note:#FFF9EC;
  --hover:#FCF7F4; --shadow:0 1px 2px rgba(107,39,55,.04),0 10px 30px -18px rgba(107,39,55,.22);
  --serif:"Cormorant Garamond",Georgia,"Times New Roman",serif; --sans:"Montserrat",system-ui,-apple-system,"Segoe UI",Roboto,sans-serif;
  color-scheme:light;
}
*,*::before,*::after{box-sizing:border-box}
html,body{background:var(--bg)}
body{margin:0;color:var(--ink);font:400 14px/1.55 var(--sans);-webkit-font-smoothing:antialiased;font-variant-numeric:tabular-nums;padding-bottom:env(safe-area-inset-bottom,0px)}
::selection{background:var(--rose);color:#fff}
a{color:inherit}
button,input,select,textarea{font:inherit;color:inherit}
button{cursor:pointer}
:focus-visible{outline:2px solid var(--rose);outline-offset:2px;border-radius:6px}
img{max-width:100%}
h1,h2,h3{text-wrap:balance}
p{text-wrap:pretty}
.ic{width:18px;height:18px;flex:none;stroke:currentColor;fill:none;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}
.sr{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}
.muted{color:var(--muted)}.ink{color:var(--ink)}.small{font-size:12.5px}.nowrap{white-space:nowrap}.right{text-align:right}
.row-between{display:flex;justify-content:space-between;align-items:center;gap:10px}
.row-gap{display:flex;gap:8px;align-items:center}
.wrap{flex-wrap:wrap}
.stack{display:flex;flex-direction:column;gap:16px;min-width:0}
.stack>*{min-width:0}

/* botões e campos */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;border:1px solid var(--line-2);background:var(--paper);color:var(--ink);padding:9px 16px;border-radius:999px;font-weight:500;font-size:13px;text-decoration:none;white-space:nowrap;transition:background .15s,border-color .15s,transform .1s}
.btn:hover{border-color:var(--muted)}
.btn:active{transform:scale(.98)}
.btn.primary{background:var(--wine);border-color:var(--wine);color:var(--wine-ink)}
.btn.primary:hover{background:var(--wine-2);border-color:var(--wine-2)}
.btn.ghost{border-color:transparent;background:none}
.btn.ghost:hover{background:var(--neutral-t)}
.btn.danger{color:var(--danger);border-color:#EFC9C4}
.btn.danger:hover{background:var(--danger-t)}
.btn.sm{padding:6px 12px;font-size:12.5px}
.btn:disabled,.btn[aria-busy="true"]{opacity:.5;cursor:not-allowed;transform:none}
.linkbtn{border:0;background:none;padding:0;color:var(--wine);text-decoration:underline;text-underline-offset:3px;font:inherit;cursor:pointer}
.iconbtn{display:inline-grid;place-items:center;width:32px;height:32px;border-radius:8px;border:0;background:none;color:var(--muted);text-decoration:none}
.iconbtn:hover{background:var(--neutral-t);color:var(--ink)}
.field{display:flex;flex-direction:column;gap:6px;min-width:0;border:0;padding:0;margin:0}
.field label,.lbl{font-size:12.5px;font-weight:600;color:var(--ink)}
.field small{color:var(--muted);font-size:12px}
legend.lbl{padding:0;margin-bottom:6px}
.input,.select{width:100%;border:1px solid var(--line-2);background:var(--paper);border-radius:10px;padding:10px 12px;font-size:14px;transition:border-color .15s,box-shadow .15s}
.input::placeholder{color:var(--muted);opacity:.85}
.input:focus,.select:focus{outline:none;border-color:var(--rose);box-shadow:0 0 0 3px var(--rose-t)}
.input[readonly],.input:disabled{background:var(--panel);color:var(--muted)}
textarea.input{resize:vertical;min-height:120px;line-height:1.6}
textarea.mono{font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;font-size:13px}
.sm-select{width:auto;padding:6px 8px;font-size:12.5px;border-radius:8px}
.err{color:var(--danger);font-size:12px;font-weight:500}
.check{display:inline-flex;align-items:center;gap:8px;font-size:13px;cursor:pointer}
.check input{accent-color:var(--wine);width:16px;height:16px}
.form-grid{display:grid;gap:18px}
.form-grid.narrow{max-width:560px}
.form-row{display:grid;grid-template-columns:1fr 1fr;gap:16px}
@media (max-width:600px){.form-row{grid-template-columns:1fr}}
.notice{display:flex;gap:10px;align-items:flex-start;background:#FCF6EE;border-radius:10px;padding:12px 14px;font-size:13.5px;line-height:1.55}
.notice .ic{color:var(--gold);margin-top:2px}
.flash{display:flex;gap:10px;align-items:flex-start;border-radius:12px;padding:12px 14px;margin:0 0 18px;font-size:13.5px}
.flash .ic{margin-top:1px}
.flash-ok{background:var(--ok-t);color:#24543A}
.flash-erro{background:var(--danger-t);color:var(--danger)}
.row-between .flash,.form-grid .flash,.card-b .flash{margin:0}

/* pílulas */
.pill{display:inline-flex;align-items:center;gap:6px;white-space:nowrap;border-radius:999px;padding:3px 10px;font-size:11.5px;font-weight:600;line-height:1.5;vertical-align:middle}
.pill::before{content:"";width:6px;height:6px;border-radius:50%;background:currentColor}
.st-novo{background:var(--gold-t);color:#8A6128}
.st-em_analise{background:var(--rose-t);color:var(--wine)}
.st-aguardando{background:var(--warn-t);color:var(--warn)}
.st-resolvido{background:var(--ok-t);color:var(--ok)}
.st-finalizado{background:var(--neutral-t);color:var(--muted)}
.dl{display:inline-flex;align-items:center;gap:6px;border-radius:6px;padding:2px 8px;font-size:12px;font-weight:600;white-space:nowrap}
.dl .ic{width:14px;height:14px}
.dl-atrasado,.dl-hoje{background:var(--danger-t);color:var(--danger)}
.dl-breve{background:var(--warn-t);color:var(--warn)}
.dl-ok{background:var(--neutral-t);color:var(--muted)}
.dl-feito{background:var(--ok-t);color:var(--ok)}
.dl-date{font-weight:600;margin-bottom:2px}
.tagm{display:inline-block;font-size:10.5px;font-weight:600;padding:1px 7px;border-radius:999px;background:var(--neutral-t);color:var(--muted);vertical-align:middle}
.tagm.team{background:var(--gold-t);color:#8A6128}
.tagm.fail{background:var(--danger-t);color:var(--danger)}
.count{display:inline-block;min-width:18px;padding:0 6px;border-radius:999px;background:var(--rose-t);color:var(--wine);font-size:11px;font-weight:600;text-align:center;margin-left:4px}

/* ============ ÁREA DA CLIENTE ============ */
.c-head{background:rgba(255,255,255,.94);backdrop-filter:saturate(1.4) blur(10px);-webkit-backdrop-filter:saturate(1.4) blur(10px);border-bottom:1px solid var(--line);position:sticky;top:0;z-index:30;padding-top:env(safe-area-inset-top,0px)}
.c-head .in{max-width:1080px;margin:0 auto;padding:0 24px;display:flex;align-items:center;justify-content:space-between;gap:20px;min-height:68px}
.brand{display:flex;align-items:baseline;gap:12px;min-width:0}
.logo{font-family:var(--serif);font-size:30px;font-weight:600;letter-spacing:-.01em;line-height:1;color:var(--wine);text-decoration:none}
.logo em{font-style:italic;font-weight:500;color:var(--gold)}
.tag{color:var(--muted);font-size:12.5px;white-space:nowrap}
.c-nav{display:flex;gap:4px;align-items:center}
.c-nav a{display:inline-flex;align-items:center;gap:6px;padding:8px 14px;border-radius:999px;font-size:13px;color:var(--muted);text-decoration:none;white-space:nowrap}
.c-nav a:hover{color:var(--ink);background:var(--panel)}
.c-nav a[aria-current="page"]{background:var(--rose-t);color:var(--wine);font-weight:600}
.c-nav .ic{width:16px;height:16px}
.c-nav .nav-in,.c-nav .nav-out{margin-left:6px;border:1px solid var(--line-2)}
@media (max-width:820px){
  .c-head .in{flex-direction:column;align-items:stretch;gap:0;padding:10px 16px 8px;min-height:0}
  .brand{justify-content:space-between}
  .logo{font-size:26px}
  .c-nav{overflow-x:auto;scrollbar-width:none;margin:8px -16px 0;padding:0 16px}
  .c-nav::-webkit-scrollbar{display:none}
}
.c-main{max-width:1080px;margin:0 auto;padding:40px 24px 80px;min-height:60vh}
@media (max-width:600px){.c-main{padding:24px 16px 64px}}
.c-foot{border-top:1px solid var(--line);background:var(--paper)}
.c-foot .in{max-width:1080px;margin:0 auto;padding:18px 24px;display:flex;justify-content:space-between;gap:12px;flex-wrap:wrap;font-size:12.5px;color:var(--muted)}
.c-foot a{color:var(--wine)}
.c-title{font-family:var(--serif);font-weight:600;font-size:40px;line-height:1.1;letter-spacing:-.01em;margin:0 0 8px}
@media (max-width:600px){.c-title{font-size:32px}}
.c-sub{color:var(--muted);max-width:68ch;margin:0}
.c-top{display:flex;justify-content:space-between;align-items:flex-end;gap:16px;flex-wrap:wrap;margin-bottom:24px}
.back{display:inline-flex;align-items:center;gap:6px;color:var(--muted);margin-bottom:18px;font-size:13px;text-decoration:none}
.back:hover{color:var(--ink)}

/* home */
.hero{padding:20px 0 4px}
.hero h1{font-family:var(--serif);font-weight:500;font-size:clamp(38px,6vw,60px);line-height:1.02;letter-spacing:-.02em;margin:0 0 14px;max-width:16ch;color:var(--wine)}
.hero p{color:var(--muted);max-width:56ch;margin:0 0 28px;font-size:15px}
.kb-search{position:relative;max-width:640px;margin-bottom:10px}
.kb-search .ic{position:absolute;left:16px;top:50%;transform:translateY(-50%);color:var(--muted);width:20px;height:20px}
.kb-search .input{padding:15px 16px 15px 46px;font-size:15.5px;border-radius:14px;box-shadow:0 8px 28px -20px rgba(107,39,55,.45)}
.home-foot{margin:4px 0 0;display:flex;gap:12px;flex-wrap:wrap;align-items:center;color:var(--muted);font-size:13px}
.kb-sec{margin-top:34px}
.kb-h{font-family:var(--serif);font-size:26px;font-weight:600;margin:0 0 12px}
.topics{display:grid;grid-template-columns:repeat(auto-fill,minmax(220px,1fr));gap:12px}
.topic{display:flex;flex-direction:column;gap:6px;border:1px solid var(--line);border-radius:14px;padding:18px;background:var(--paper);text-decoration:none;transition:border-color .15s}
.topic:hover{border-color:var(--rose)}
.topic b{font-family:var(--serif);font-size:22px;font-weight:600;line-height:1.15}
.topic span{color:var(--muted);font-size:13px}
.topic .cnt{font-size:12px;color:var(--gold);font-weight:600;margin-top:auto;padding-top:6px}
@media (max-width:600px){.topics{grid-template-columns:1fr 1fr;gap:8px}.topic{padding:14px}.topic b{font-size:18px}.topic span:not(.cnt){display:none}}
.art-list{background:var(--paper);border:1px solid var(--line);border-radius:14px;overflow:hidden}
.art-row{display:flex;align-items:center;gap:14px;border-top:1px solid var(--line);padding:15px 18px;text-decoration:none;transition:background .12s}
.art-row:first-child{border-top:0}
.art-row:hover{background:var(--hover)}
.art-row>span{flex:1;min-width:0}
.art-row b{display:block;font-weight:600;font-size:14px}
.art-row span span{display:block;color:var(--muted);font-size:12.5px;margin-top:2px}
.art-row .go{color:var(--muted)}
.art-list.compact .art-row{padding:11px 14px}
.art-list.compact .art-row span span{display:none}
.help-band{margin-top:40px;display:flex;justify-content:space-between;align-items:center;gap:20px;flex-wrap:wrap;background:var(--rose-t);border:1px solid #F0D9DD;border-radius:18px;padding:26px 28px}
.help-band h2{margin:0 0 4px;font-family:var(--serif);font-size:28px;font-weight:600;color:var(--wine)}
.help-band p{margin:0;color:var(--muted);max-width:56ch;font-size:13.5px}
@media (max-width:600px){.help-band{padding:20px;border-radius:14px}.help-band .btn{width:100%}}
.crumbs{display:flex;gap:8px;align-items:center;font-size:13px;color:var(--muted);margin-bottom:18px;flex-wrap:wrap}
.crumbs a{color:var(--wine)}
.kb-layout{display:grid;grid-template-columns:minmax(0,1fr) 280px;gap:48px;align-items:start}
@media (max-width:880px){.kb-layout{grid-template-columns:minmax(0,1fr);gap:28px}.kb-side{border-top:1px solid var(--line);padding-top:20px}}
.art h1{font-family:var(--serif);font-weight:600;font-size:clamp(32px,5vw,46px);line-height:1.05;letter-spacing:-.015em;margin:0 0 10px;max-width:22ch}
.art .lede{font-size:17px;color:var(--muted);margin:0 0 24px;max-width:60ch}
.art-body{font-size:15.5px;line-height:1.75;max-width:68ch;overflow-wrap:anywhere}
.art-body p{margin:0 0 16px}
.art-body h2{font-family:var(--serif);font-size:26px;font-weight:600;margin:28px 0 10px;line-height:1.2}
.art-body ul,.art-body ol{margin:0 0 18px;padding-left:22px}
.art-body li{margin-bottom:8px;padding-left:4px}
.art-body ol li::marker{font-family:var(--serif);font-weight:600;color:var(--wine);font-size:17px}
.art-body ul li::marker{color:var(--rose)}
.art-body a{color:var(--wine)}
.art-body .notice{margin:20px 0}
.fb{margin-top:34px;border-top:1px solid var(--line);padding-top:24px;max-width:68ch}
.fb h2{font-family:var(--serif);font-size:26px;font-weight:600;margin:0 0 12px}
.fb p{margin:0 0 14px;color:var(--muted)}
.fb-b{display:flex;gap:10px;flex-wrap:wrap}
.fb.need{border:1px solid #F0D9DD;background:var(--rose-t);border-radius:16px;padding:22px 24px}
.fb.need p{color:var(--ink)}
.fb.ok h2{color:var(--ok)}
.kb-side h3{font-size:12.5px;font-weight:700;margin:6px 0 10px}

/* login */
.login-wrap{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:40px;align-items:start;max-width:880px}
.login-card{background:var(--paper);border:1px solid var(--line);border-radius:18px;padding:28px}
.login-card .c-sub{margin-bottom:22px}
.login-card .flash{margin-bottom:18px}
.login-side{padding-top:12px}
.login-side h2{font-family:var(--serif);font-size:24px;font-weight:600;margin:0 0 6px}
.login-side p{color:var(--muted);margin:0 0 14px}
@media (max-width:760px){.login-wrap{grid-template-columns:1fr;gap:24px}.login-card{padding:20px}.login-card .btn.primary{width:100%}}

/* abas e lista da cliente */
.tabs{display:flex;gap:4px 22px;border-bottom:1px solid var(--line);margin-bottom:16px;overflow-x:auto;scrollbar-width:none}
.tabs::-webkit-scrollbar{display:none}
.tabs a{padding:10px 0;font-size:14px;color:var(--muted);border-bottom:2px solid transparent;margin-bottom:-1px;white-space:nowrap;text-decoration:none}
.tabs a[aria-current="page"]{color:var(--wine);border-color:var(--wine);font-weight:600}
.list-search{display:flex;justify-content:flex-end;margin-bottom:14px}
.searchbox{position:relative;flex:1;min-width:220px;max-width:420px}
.searchbox .ic{position:absolute;left:12px;top:50%;transform:translateY(-50%);color:var(--muted)}
.searchbox .input{padding-left:38px}
.clist{background:var(--paper);border:1px solid var(--line);border-radius:14px;overflow:hidden}
.crow{display:grid;grid-template-columns:110px 170px 92px minmax(0,1fr) 96px 104px 96px;gap:14px;align-items:center;padding:14px 18px;border-top:1px solid var(--line);text-decoration:none}
.crow:first-child{border-top:0}
.crow.head{font-size:12px;font-weight:600;color:var(--muted)}
a.crow:hover{background:var(--hover)}
.num{font-weight:600}
.subj b{display:block;font-weight:600;font-size:13.5px}
.subj span{display:block;color:var(--muted);font-size:12.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.date{color:var(--muted);font-size:13px}
.date b{color:var(--ink)}
.empty{padding:48px 24px;text-align:center;color:var(--muted)}
.empty b{display:block;font-family:var(--serif);font-size:24px;color:var(--ink);font-weight:600;margin-bottom:6px}
@media (max-width:900px){
  .crow.head{display:none}
  .crow{grid-template-columns:1fr auto;grid-template-areas:"n s" "a a" "d p";gap:8px}
  .crow>.c-n{grid-area:n}.crow>.c-s{grid-area:s}.crow>.c-a{grid-area:a}.crow>.c-p{grid-area:p;justify-self:end}
  .crow>.c-d{grid-area:d}.crow>.c-o,.crow>.c-u{display:none}
}
@media (max-width:600px){.c-top .btn{width:100%}.searchbox{max-width:none}}

/* detalhe da cliente */
.detail{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:20px;align-items:start}
@media (max-width:880px){.detail{grid-template-columns:minmax(0,1fr)}}
@media (max-width:600px){.detail .side{order:-1}.detail .side .card:not(:first-child){display:none}}
.card{background:var(--paper);border:1px solid var(--line);border-radius:14px;margin:0}
.card-h{padding:18px 20px;border-bottom:1px solid var(--line)}
.card-h h2{margin:0;font-family:var(--serif);font-size:26px;font-weight:600;line-height:1.15}
.card-b{padding:18px 20px}
.side h3,.serif-h{font-family:var(--serif);font-size:22px;font-weight:600;margin:0 0 12px}
.serif-h{font-size:24px;margin-bottom:4px}
.kv{display:grid;grid-template-columns:auto 1fr;gap:10px 12px;font-size:13px;margin:0}
.kv dt{color:var(--muted);font-weight:500}
.kv dd{margin:0;text-align:right;overflow-wrap:anywhere}
.prazo-card{background:linear-gradient(180deg,#FCF6EE,var(--paper) 75%);border-color:#EEDFC9}
.timeline{list-style:none;margin:0;padding:0}
.timeline li{position:relative;padding:0 0 18px 30px}
.timeline li:last-child{padding-bottom:0}
.timeline li::before{content:"";position:absolute;left:8px;top:22px;bottom:-2px;width:1.5px;background:var(--line-2)}
.timeline li:last-child::before{display:none}
.tl-dot{position:absolute;left:0;top:3px;width:18px;height:18px;border-radius:50%;border:1.5px solid var(--gold);background:var(--paper);display:grid;place-items:center}
.tl-dot .ic{width:11px;height:11px;stroke-width:3}
li.done .tl-dot{background:var(--ok);border-color:var(--ok);color:#fff}
li.next .tl-dot{background:var(--gold);border-color:var(--gold)}
.tl-date{font-family:var(--serif);font-size:24px;font-weight:600;line-height:1.1}
li.done .tl-date{color:var(--muted);text-decoration:line-through;text-decoration-thickness:1px}
.tl-t{font-size:13.5px}
.tl-m{font-size:12px;color:var(--muted)}
details.msg{background:var(--paper);border:1px solid var(--line);border-radius:14px}
details.msg summary{list-style:none;display:flex;gap:12px;align-items:center;padding:14px 18px;cursor:pointer}
details.msg summary::-webkit-details-marker{display:none}
.av{width:40px;height:40px;border-radius:50%;display:grid;place-items:center;font-weight:600;font-size:13px;flex:none}
.av.team{background:var(--wine);color:var(--wine-ink);font-family:var(--serif);font-size:18px;font-style:italic}
.av.cli{background:var(--rose-t);color:var(--wine)}
.msg-who{flex:1;min-width:0}
.msg-who b{display:block;font-size:12.5px}
.msg-who span{display:block;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-size:13.5px}
details[open] .msg-who span{display:none}
.msg-when{color:var(--muted);font-size:12px;white-space:nowrap}
.chev{transition:transform .2s;color:var(--muted)}
details[open] .chev{transform:rotate(180deg)}
.msg-body{padding:0 18px 18px 70px;line-height:1.7;overflow-wrap:anywhere}
@media (max-width:600px){details.msg summary{padding:12px 14px}.msg-body{padding:0 14px 16px}.msg-when{display:none}}
.files{display:flex;flex-wrap:wrap;gap:8px;margin-top:10px}
.files:empty{display:none}
.file{display:inline-flex;align-items:center;gap:8px;border:1px solid var(--line);border-radius:10px;padding:5px 10px 5px 5px;font-size:12px;background:var(--bg);max-width:240px;text-decoration:none}
.file img,.file .ph{width:32px;height:32px;border-radius:6px;object-fit:cover;background:var(--neutral-t);display:grid;place-items:center;flex:none}
.file span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.reply-foot{display:flex;justify-content:space-between;align-items:center;gap:10px;flex-wrap:wrap;margin-top:10px}
@media (max-width:600px){.reply-foot{flex-direction:column;align-items:stretch}.reply-foot .row-gap{justify-content:flex-end}}
.cats{display:flex;flex-wrap:wrap;gap:8px}
.cats label{cursor:pointer}
.cats input{position:absolute;opacity:0;pointer-events:none}
.cats span{display:inline-block;border:1px solid var(--line-2);background:var(--paper);border-radius:999px;padding:8px 14px;font-size:13px;transition:background .15s}
.cats input:checked+span{background:var(--wine);border-color:var(--wine);color:var(--wine-ink)}
.cats input:focus-visible+span{outline:2px solid var(--rose);outline-offset:2px}
.suggest{display:grid;gap:8px}
.suggest[hidden]{display:none}
.row-between.wrap{flex-wrap:wrap}
@media (max-width:600px){form.form-grid>div>.btn.primary{width:100%}}

/* ============ PAINEL DA EQUIPE ============ */
.adm{display:grid;grid-template-columns:250px minmax(0,1fr);min-height:100vh;background:linear-gradient(90deg,var(--panel) 249px,var(--line) 249px,var(--line) 250px,transparent 250px)}
.adm-side{background:var(--panel);border-right:1px solid var(--line);padding:20px 12px;display:flex;flex-direction:column;gap:3px;position:sticky;top:0;height:100vh;overflow-y:auto}
.adm-brand{font-family:var(--serif);font-size:24px;font-weight:600;padding:0 10px 16px;color:var(--wine);text-decoration:none}
.adm-brand small{display:block;font-family:var(--sans);font-size:11.5px;color:var(--muted);font-weight:500}
.nav-i{display:flex;align-items:center;gap:10px;padding:9px 10px;border-radius:9px;font-size:13px;color:var(--muted);white-space:nowrap;text-decoration:none;min-width:0}
.nav-i:hover{background:var(--paper);color:var(--ink)}
.nav-i[aria-current="page"]{background:var(--rose-t);color:var(--wine);font-weight:600}
.nav-i .lb{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis}
.nav-i .n{flex:none;margin-left:8px;font-size:11.5px;font-weight:600;padding:1px 7px;border-radius:999px;background:var(--neutral-t);color:var(--muted)}
.nav-i[aria-current="page"] .n{background:var(--paper)}
.nav-i .n.alert{background:var(--danger);color:#fff}
.adm-user{margin-top:auto;border-top:1px solid var(--line);padding-top:10px;display:flex;flex-direction:column;gap:3px}
.adm-main{padding:24px 28px 60px;min-width:0}
@media (max-width:960px){
  .adm{grid-template-columns:1fr;grid-template-rows:auto 1fr;background:none}
  .adm-side{flex-direction:row;height:auto;overflow-x:auto;border-right:0;border-bottom:1px solid var(--line);padding:8px 12px;gap:4px;z-index:20;background:rgba(250,245,240,.96);backdrop-filter:blur(10px);-webkit-backdrop-filter:blur(10px);padding-top:calc(8px + env(safe-area-inset-top,0px));scrollbar-width:none}
  .adm-side::-webkit-scrollbar{display:none}
  .adm-brand{display:none}
  .adm-user{margin:0 0 0 auto;border:0;padding:0;flex-direction:row}
  .nav-i{padding:7px 12px;flex:none}
  .nav-i .lb{overflow:visible}
  .adm-user .nav-i:first-child{display:none}
}
@media (max-width:760px){.adm-main{padding:16px 12px 70px}}
.adm-h{display:flex;justify-content:space-between;align-items:flex-end;gap:12px;flex-wrap:wrap;margin-bottom:16px}
.adm-h h1{margin:0;font-size:22px;font-weight:700;letter-spacing:-.01em;display:flex;align-items:center;gap:10px;flex-wrap:wrap}
.adm-h p{margin:2px 0 0;color:var(--muted);font-size:13px}
.adm-h .searchbox{max-width:360px}
@media (max-width:760px){.adm-h h1{font-size:20px}.adm-h .searchbox{max-width:none}}
.sec-t{font-size:14px;font-weight:700;margin:0 0 10px}
.quick{display:flex;gap:10px;flex-wrap:wrap;margin-bottom:14px}
.q{display:flex;align-items:center;gap:10px;border:1px solid var(--line);background:var(--paper);border-radius:12px;padding:10px 14px;text-decoration:none}
.q:hover{border-color:var(--line-2)}
.q strong{font-size:22px;font-weight:700;line-height:1}
.q span{font-size:12.5px;color:var(--muted);line-height:1.3}
.q[aria-pressed="true"]{border-color:var(--rose);background:var(--rose-t)}
.q.danger strong{color:var(--danger)}.q.warn strong{color:var(--warn)}.q.gold strong{color:var(--gold)}
@media (max-width:760px){.quick{flex-wrap:nowrap;overflow-x:auto;scrollbar-width:none;margin:0 -12px 14px;padding:0 12px}.q{flex:none}}
.filters{background:var(--paper);border:1px solid var(--line);border-radius:14px;padding:14px;display:grid;gap:12px;margin-bottom:14px}
.f-main{display:grid;grid-template-columns:1fr 1fr 1.2fr;gap:10px}
.f-more{display:grid;grid-template-columns:repeat(7,minmax(0,1fr));gap:10px}
@media (max-width:1280px){.f-more{grid-template-columns:repeat(4,minmax(0,1fr))}}
.f-field{display:flex;flex-direction:column;gap:4px;min-width:0}
.f-field label{font-size:11.5px;font-weight:600;color:var(--muted)}
.f-field .input,.f-field .select{padding:8px 10px;font-size:13px;border-radius:8px}
.inp-ic{position:relative}
.inp-ic .ic{position:absolute;left:10px;top:50%;transform:translateY(-50%);color:var(--muted);width:16px;height:16px}
.inp-ic .input{padding-left:32px}
.f-foot{display:flex;justify-content:space-between;align-items:center;gap:10px;flex-wrap:wrap}
.chips{display:flex;gap:6px;flex-wrap:wrap}
.chip{display:inline-flex;align-items:center;gap:4px;background:var(--rose-t);color:var(--wine);border-radius:999px;padding:3px 6px 3px 10px;font-size:12px;font-weight:500;text-decoration:none}
.chip .ic{width:13px;height:13px}
.f-toggle{display:none;justify-self:start}
@media (max-width:760px){
  .filters{padding:12px}
  .f-main{grid-template-columns:1fr 1fr}
  .f-main .f-field:nth-child(3){grid-column:1/-1}
  .f-more{grid-template-columns:1fr 1fr}
  .f-toggle{display:inline-flex}
  .filters:not(.open) .f-more{display:none}
}
.tbl-wrap{background:var(--paper);border:1px solid var(--line);border-radius:14px;overflow-x:auto}
table{border-collapse:collapse;width:100%;min-width:940px;font-size:13px}
table.tbl-sm{min-width:720px}
th{text-align:left;font-size:11.5px;font-weight:600;color:var(--muted);padding:10px 12px;border-bottom:1px solid var(--line);white-space:nowrap}
td{padding:11px 12px;border-bottom:1px solid var(--line);vertical-align:middle}
tbody tr:last-child td{border-bottom:0}
tbody tr[data-href]{cursor:pointer}
tbody tr:hover{background:var(--hover)}
tr.off td{opacity:.55}
.row-link{text-decoration:none}
.prio{display:inline-block;width:8px;height:8px;border-radius:50%}
.prio-urgente{background:var(--danger)}.prio-alta{background:var(--warn)}.prio-normal{background:var(--line-2)}
.cl b{display:block;font-weight:600}
.cl span{color:var(--muted);font-size:12px}
.subj-a{max-width:280px}
.subj-a b{display:block;font-weight:600}
.subj-a span{display:block;color:var(--muted);font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.unread{display:inline-block;width:7px;height:7px;border-radius:50%;background:var(--rose);margin-right:6px;vertical-align:middle}
.bar{display:inline-block;width:70px;height:6px;border-radius:3px;background:var(--neutral-t);vertical-align:middle;margin-right:8px;overflow:hidden}
.bar span{display:block;height:100%}
.mcards{display:none}
@media (max-width:760px){
  .main-tbl{display:none}
  .mcards{display:grid;gap:8px}
  .mcard{display:flex;flex-direction:column;gap:3px;background:var(--paper);border:1px solid var(--line);border-radius:14px;padding:12px 14px;text-decoration:none}
  .mcard:active{background:var(--hover)}
  .mc-top,.mc-bot{display:flex;justify-content:space-between;align-items:center;gap:8px;flex-wrap:wrap}
  .mc-top{margin-bottom:4px}.mc-bot{margin-top:6px}
  .mc-n{display:inline-flex;align-items:center;gap:6px;font-weight:700;font-size:13px}
  .mcard b{font-size:14px}
}
/* chamado (equipe) */
.tk{display:grid;grid-template-columns:minmax(0,1fr) 380px;gap:18px;align-items:start}
@media (max-width:1100px){.tk{grid-template-columns:minmax(0,1fr)}}
.sec{background:var(--paper);border:1px solid var(--line);border-radius:14px;padding:16px}
.sec h3{margin:0 0 12px;font-size:13px;font-weight:700;display:flex;align-items:center;gap:8px}
.sel3{display:grid;grid-template-columns:1fr 1fr;gap:10px}
.sel3>:first-child{grid-column:1/-1}
@media (max-width:1100px){.sel3{grid-template-columns:repeat(3,1fr)}.sel3>:first-child{grid-column:auto}}
@media (max-width:520px){.sel3{grid-template-columns:1fr}}
.pz-row{display:flex;gap:8px;align-items:flex-start;padding:10px 0;border-top:1px solid var(--line)}
.sec h3+.pz-row{border-top:0;padding-top:0}
.pz-row .grow{flex:1;min-width:0}
.pz-row b{font-weight:600;font-size:13px;display:block}
.pz-dates{display:flex;gap:8px;flex-wrap:wrap;margin-top:4px;font-size:12px;color:var(--muted);align-items:center}
.addpz{display:grid;grid-template-columns:1fr 150px;gap:8px;margin-top:12px;padding-top:12px;border-top:1px dashed var(--line-2)}
.addpz .full{grid-column:1/-1;display:flex;justify-content:space-between;align-items:center;gap:8px;flex-wrap:wrap}
@media (max-width:520px){.addpz{grid-template-columns:1fr}.addpz .full{flex-direction:column;align-items:stretch}.addpz .full .row-gap{justify-content:space-between}}
.calc{font-size:12px;color:var(--muted)}
.calc b{color:var(--ink)}
.thread{display:flex;flex-direction:column;gap:10px}
.tm{border:1px solid var(--line);border-radius:12px;padding:12px 14px;background:var(--paper)}
.tm.cli{background:var(--bg)}
.tm.note{background:var(--note);border-style:dashed;border-color:#E6D2B2}
.tm-h{display:flex;justify-content:space-between;gap:8px;font-size:12px;color:var(--muted);margin-bottom:6px;flex-wrap:wrap}
.tm-h b{color:var(--ink);font-size:12.5px;display:inline-flex;align-items:center;gap:6px}
.tm-h .ic{width:14px;height:14px}
.tm p{margin:0;line-height:1.6;overflow-wrap:anywhere}
.reply{margin-top:14px}
.reply-opts{display:flex;gap:10px 16px;align-items:center;flex-wrap:wrap;margin-top:10px;justify-content:space-between}
.reply-opts .l{display:flex;gap:10px 16px;align-items:center;flex-wrap:wrap}
.reply.is-note textarea{background:var(--note)}
.mail-mini{display:flex;flex-direction:column;padding:8px 0;border-top:1px solid var(--line);text-decoration:none;font-size:12.5px}
.sec h3+.mail-mini{border-top:0;padding-top:0}
.mail-mini span{font-weight:500}
/* prazos */
.pz-group{margin-bottom:22px}
.pz-group h2{font-size:13px;font-weight:700;margin:0 0 10px;display:flex;align-items:center;gap:8px}
.pz-group h2 .n{font-weight:600;color:var(--muted)}
.pz-list{background:var(--paper);border:1px solid var(--line);border-radius:14px;overflow:hidden}
.pz{display:grid;grid-template-columns:128px minmax(0,1fr) 200px auto;gap:16px;align-items:center;padding:14px 16px;border-top:1px solid var(--line)}
.pz:first-child{border-top:0}
.pz-date b{display:block;font-size:17px;font-weight:700;line-height:1.2}
.pz-date span{font-size:12px;color:var(--muted)}
.pz.atrasado .pz-date b,.pz.hoje .pz-date b{color:var(--danger)}
.pz.breve .pz-date b{color:var(--warn)}
.pz-what b{display:block;font-weight:600}
.pz-what span{color:var(--muted);font-size:12.5px}
.pz-cli{font-size:12.5px}
.pz-cli b{display:block;font-weight:600;font-size:13px}
.pz-act{display:flex;gap:6px;flex-wrap:wrap}
@media (max-width:860px){.pz{grid-template-columns:1fr;gap:8px}.pz-act>*{flex:1}.pz-act .btn{width:100%}}
/* e-mails */
.mail{display:grid;grid-template-columns:360px minmax(0,1fr);gap:0;background:var(--paper);border:1px solid var(--line);border-radius:14px;overflow:hidden;min-height:70vh}
.mail-list{border-right:1px solid var(--line);overflow-y:auto;max-height:78vh}
.mi{display:block;border-bottom:1px solid var(--line);padding:12px 16px;text-decoration:none}
.mi:hover{background:var(--hover)}
.mi[aria-current="true"]{background:var(--rose-t)}
.mi .top{display:flex;justify-content:space-between;gap:8px;font-size:12px;color:var(--muted)}
.mi b{display:block;font-size:13px;margin:3px 0 2px;font-weight:600}
.mi .to{display:block;font-size:12px;color:var(--muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.mail-view{padding:18px;background:var(--bg);min-width:0}
.env{display:grid;grid-template-columns:auto 1fr;gap:4px 12px;font-size:12.5px;color:var(--muted);margin:0 0 14px}
.env dd{margin:0;overflow-wrap:anywhere}
.env b{color:var(--ink)}
.mail-frame{width:100%;height:70vh;border:1px solid var(--line);border-radius:10px;background:#fff}
.pager{display:flex;gap:8px;justify-content:center;padding:12px}
@media (max-width:860px){.mail{grid-template-columns:1fr}.mail-list{max-height:300px;border-right:0;border-bottom:1px solid var(--line)}.mail-view{padding:12px}}
/* editor */
.editor{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:18px;align-items:start}
.preview{position:sticky;top:20px;max-height:calc(100vh - 40px);overflow-y:auto}
.preview .art h1{font-size:32px}
.preview .art-body{font-size:14.5px}
@media (max-width:1100px){.editor{grid-template-columns:minmax(0,1fr)}.preview{position:static;max-height:none}}
.fmt-help{font-size:12.5px;color:var(--muted);margin-top:4px}
.fmt-help summary{cursor:pointer;color:var(--wine);font-weight:500}
.fmt-help code{background:var(--panel);padding:1px 5px;border-radius:4px;color:var(--ink)}
.danger-zone{display:flex;justify-content:space-between;align-items:center;gap:16px;margin-top:22px;padding:16px;border:1px solid #F2D5D1;border-radius:14px;background:#FFFBFA;flex-wrap:wrap}
.danger-zone p{margin:2px 0 0}
/* telas simples */
body.auth{min-height:100vh;display:grid;place-items:center;padding:24px 16px}
.auth-box{width:100%;max-width:420px;background:var(--paper);border:1px solid var(--line);border-radius:18px;padding:28px}
.auth-box.wide{max-width:720px}
.auth-brand{font-family:var(--serif);font-size:34px;font-weight:600;color:var(--wine);margin-bottom:22px;line-height:1}
.auth-brand em{font-style:italic;font-weight:500;color:var(--gold)}
.auth-brand small{display:block;font-family:var(--sans);font-size:12.5px;color:var(--muted);font-weight:500;margin-top:8px}
.auth-box .btn.primary{width:100%}
.auth-box.wide .btn.primary{width:auto}
.inst-h{font-size:14px;font-weight:700;margin:10px 0 -8px}
@media (prefers-reduced-motion:reduce){*{animation:none!important;transition:none!important}}